- How long does it take for shipment? We work hard to ship your order the same day. However, due to high volume of orders, it may take up to 2 days to ship, please plan accordingly. If you are concerned about shipment time, send us a quick message on chat and we will get back to you right away.
- What is the type of material used? - We mainly use Tulle and Satin from quality suppliers. Some products use cotton and Tulle.
- Is the Tutu Joli Brand Conscious? Yes, we are very conscious about our production, quality and safety!
- How do I choose the correct sizing? Each product has sizing information at the bottom of the page under specifications. If unsure or in-between sizes for either dog tutus or kids tutus, please order one size up.
- What if the product does not fit? Please use our sizing guide in the product description and specifications. You can return it back for a full refund minus the shipping cost or get an exchange. We do not offer free returns, as this allows us to keep our pricing low and affordable.
- What makes the tutu Joli products different? - We work with suppliers from around the world, USA, Europe, and Asia to bring you the best quality and most resent designs. We know it's not easy to find that perfect skirt for yourself or young ones, so we work hard to make this long process much easier for you!
- Is Gift Packaging and Messaging available? - Yes, we are happy to ship your tutu order with gift packaging and personal message. If its a holiday gift, we offer Christmas packaging as well, just make a note in your order.
- Please let us know if you may have any more questions, we are here to help! Contact us at firstname.lastname@example.org or use the messenger bottom on our home page and we will get back to you shortly!
Thank you for your interest and trust in our brand! We look forward to sending you our products!
- With Love, TUTU JÓLÍ™